Privacy Policy

Effective Date: July 1st, 2025

1. Introduction

Elite Academy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, participate in our programs, or interact with third-party systems we use, including but not limited to SwingVision, PBVision, DUPR, and Pickleball Canada.

By using our website, booking our services, or participating in our programs, you consent to the practices described in this Policy.

2. Information We Collect

We may collect:

• Personal Information: Name, address, phone number, email address, date of birth, DUPR ID, emergency contact details, and payment information.

• Performance Data: Video recordings, analytics, and statistical data from systems such as SwingVision, PBVision, and DUPR.

• Usage Information: IP address, browser type, device details, and activity on our website.

• Cookies and Tracking: To improve website functionality and analyze traffic.

3. How We Use Your Information

We use collected information to:

• Deliver training, clinics, tournaments, and related services.

• Process registrations and payments.

• Generate skill ratings and performance analytics.

• Communicate program updates, events, and offers (with consent).

• Improve our services and customer experience.

• Meet legal and regulatory requirements.

4. Sharing Your Information

We may share your information with:

• Third-Party Service Providers: SwingVision, PBVision, DUPR, Pickleball Canada, payment processors, booking systems.

• Legal Authorities: When required by law.
  We limit disclosure to only what is necessary for the purpose.

Links to third-party privacy policies:

• SwingVision: https://swing.vision/privacy-policy

• DUPR: https://mydupr.com/privacy-policy

• PBVision: https://pb.vision/privacy-policy

5. Data Storage and Security

Your personal information is stored in secure systems. Some data may be stored or processed outside Canada (e.g., United States) and subject to those jurisdictions’ laws.
We implement administrative, technical, and physical safeguards to protect your data, but no method of transmission or storage is 100% secure.

6. Your Rights

Under PIPEDA and Ontario law, you have the right to:

• Access and correct your personal information.

• Withdraw consent for non-essential uses.

• Request deletion where permitted by law.

To exercise your rights, contact us at: [email protected]

7. Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Effective Date.”